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After an extended period of growth through acquisition under the leadership of Jack Welsh, Jeffrey Immelt assumed responsibility for the leadership of GE in 2000 and one of the early changes he introduced was to re-establish the importance of customer and innovation culture as the key contributors to future growth strategy. An article in the Harvard …

The Customer Culture Imperative Read More »

Interesting developments at the intersection of neuroscience and leadership are pointing to evidence that much of what drives our behaviour is governed by primary instincts to minimise threats and maximise rewards, using the same brain networks that govern our quest to satisfy basic survival needs. In other words, considering the satisfaction of social needs in …

Intersection of Leadership and Neuroscience Read More »